NotesTr Mobile App

Overnight 'Awake' Check-Ins

The NotesTr App provides an effective tool to ensure that caregivers or direct care staff are awake throughout the night.

There is a concern by regulators and Managed Care Organizations (MCOs) that caregivers or direct care professionals may not be awake throughout the night during overnight shifts.

MCOs want to know that a Policy exists explaining how Caregiving companies ensure overnight awake status for their employees.

What typically happens today?
No physical checks are done. In some cases, the requirement is being supported with paper logs which do not accurately report the time a log entry is made. Some organizations use phone call-ins or text messaging to track a caregiver's 'Awake' status.

Using the NotesTr portal gives administrators the ability to include key items inside patient profiles that can be viewable by a caregiver. Examples include if a client requires toileting at a specific time or a bedside turn, this information can be included inside the app.

Ensure Caregiver is awake
Easily Verify Compliance

NotesTr Mobile App

Hourly Checks Start at 12am

Caregivers check into the app typically between 11pm and 12am.  The app provides the following:

  • Top of the Hour logging of time by pressing the 'Done' button.
  • Immediate feedback to caregiver if the 'Done' button is selected outside the timed window.
  • Caregivers can be rated out of a score of 7 in terms of how many top-of-the-hour checks were made within the allotted time.

NotesTr Mobile App

On-Time Checks

Caregivers are required to check the 'Done' button at the top of every hour (e.g. 12am, 1am, 2pm).  For checks to be marked successful, they need to be done within 15 minutes of the top of every hour.

  • The 'Done' button selection records the date and time the button is clicked.
  • Checks completed within the 15 minute window (e.g., between 12am and 12:15am) are marked in GREEN with a thumbs up.
  • Date and Time are also captured in green coloring.

NotesTr Mobile App

Accountability

If a caregiver logs a time outside the 15-minute window, the record status is recorded using red color.

  • A selection of the 'Done' button, for example, between 12:15am and 1am will be recorded in red color.
  • A red thumbs down is listed.  The red thumbs down immediately gives the caregiver feedback to try and check-in within the assigned windows.
  • Date and Time are also captured using red coloring.
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  • King of Prussia, PA 19406
  • Monday - Friday / 8am to 5pm (EST)
  • Phone: (484) 679-8067
NotesTr

Mobile app software used by Caregivers or Direct Care Personnels to enter daily Service Notes and log Overnight Awake check-ins.